🔐 Privacy Overview – ELITE ELEVEN® Australia

At ELITE ELEVEN® Australia, your privacy and data security are important to us. We collect and use personal information only to provide a seamless, secure, and personalised shopping experience — from browsing our collections to completing your purchase.

📋 Information We Collect

1️⃣ Personal & Account Information

When you create an account, subscribe to our newsletter, or place an order with ELITE ELEVEN® Australia, we may collect information such as:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Shopping preferences

This information helps us manage your account, process orders, and communicate with you effectively.

2️⃣ Browsing & Usage Data

We may collect non-personal information, including:

  • Pages visited
  • Products viewed
  • Cart activity
  • Device type
  • Browser information
  • Website interaction data

This information helps us improve website performance, customer experience, and product offerings.

3️⃣ Order & Payment Information

When you make a purchase, we collect billing details, shipping information, and payment-related data necessary to process and deliver your order.

All payment transactions are processed securely through trusted third-party payment providers. ELITE ELEVEN® Australia does not store complete credit card information on its servers.

💡 How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service and support
  • Improve website functionality and user experience
  • Personalise product recommendations
  • Send order confirmations and shipping updates
  • Send promotional offers and marketing communications (with your consent)
  • Prevent fraudulent activity and maintain website security
  • Comply with Australian legal and regulatory obligations

🔐 Data Security

ELITE ELEVEN® Australia implements industry-standard security measures to protect your personal information, including:

  • SSL encryption for secure transactions
  • Secure website hosting infrastructure
  • Restricted access to sensitive information
  • Encrypted data storage systems

For additional security, we recommend logging out of your account when using shared or public devices.

🤝 Information Sharing

We only share your information with trusted third parties when necessary to operate our business and fulfil your orders, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting and technical service providers
  • Marketing and analytics service providers

All third-party partners are required to maintain strict confidentiality and comply with applicable privacy regulations.

📜 Your Privacy Rights

In accordance with applicable Australian privacy laws, you have the right to:

  • Access your personal information
  • Update or correct inaccurate information
  • Request deletion of your personal data where applicable
  • Opt out of marketing communications at any time
  • Request a copy of the personal information we hold about you

📧 Contact Us

If you have any questions, concerns, or requests regarding privacy and data protection, please contact us:

Email: support@eliteeleven.au

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.